Account Manager

San Francisco, CA or New York, NY Full-time Allows remote

SpareHire provides software solutions for companies to hire business talent on demand.  The workforce is changing, and companies are starting to rethink the way they access talent and get work done.  SpareHire enables companies to access a pre-vetted pool of 5,000 top-tier consultants to get critical work done at 1/10th the cost of traditional consulting firms and staffing agencies.  We currently serve over 1,000 clients, including many of the world’s leading Fortune 1000 companies, private equity and venture capital firms and professional services organizations.  Best of all, we believe we are only at the beginning of our journey – the best is yet to come!

SpareHire was founded in 2014 and has raised $2M from leading angel investors and institutions.

 

Account Manager

SpareHire has over 1,000 paying customers across the Fortune 1000, mid-market, private equity / venture capital industry and professional services industry.  The customer success manager is tasked with nurturing and growing these accounts (through phone outreach, e-mail outreach and in-person meetings) to drive repeat projects and additional client spend after the accounts are acquired.

Our sales team is small and growing, and the customer success manager will have the opportunity to meaningfully shape the culture of the sales team and drive sales process.  This position reports to the CEO.

 

Responsibilities

  • Use phone and e-mail outreach to re-engage existing customers, learn about new hiring needs and drive repeat spend
  • Build relationships with customers to drive referrals to other hiring managers within the organization
  • Help customers scope new projects to be posted to the SpareHire platform
  • Conduct sales calls and product demos with existing customers and others within the organization
  • Support other members of sales team with various analyses to continually improve sales process

 

Pre-Requisites

  • Bachelor’s degree from reputable undergraduate institution
  • 1-3 years of sales, customer success and/or account management at a leading SaaS company or staffing/recruiting firm
  • Strong writing skills – ability to draft and send thoughtful, detailed e-mails
  • Strong phone skills – ability to have positive and energetic conversations w/ customers
  • Ability to think strategically about accounts and implement a “land and expand” strategy
  • Strong knowledge of SalesForce, Outreach and other sales tools
  • Some knowledge of finance, consulting and accounting industries a plus

 

Perks

  • Competitive salary & commission
  • Health, dental and vision insurance
  • Flexible vacation policy
  • Regular team events (lunches, happy hours, etc.)

Apply for this opening at http://sparehire.recruiterbox.com/jobs/fk0fze2?apply=true